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Field Service Engineer (f/m/x) - Northern Germany & Denmark

Permanent employee, Full-time · Germany Hamburg
Your mission
The IONITY Operations team is looking to hire a Field Service Engineer (f/m/x) - Northern Germany & Denmark, to provide diagnostic and technical support during the servicing of our High Power Charging Stations. This person will be travelling to our HPC sites within a defined region as needed to perform maintenance, troubleshooting and repair issues at our HPC Stations that are already existing; knowledge of, and comfort with these types of facilities is a must. Location: Northern Germany
 
 Responsibilities:
  • Provide technical support in order to minimize system downtime.
  • Onsite root cause analysis, service, repair and maintenance actions.
  • Ordering and handling of spare parts for our HPC stations.
  • Debug systems and perform remote diagnostics on field failures by reviewing data logged.
  • Support in developing processes, documentation and diagnostic knowledge for standard service actions.
  • Recognize trends and patterns in field failures and feedback to the central team to drive improvements.
  • Work with engineering and operation teams to ensure new issues are fully investigated and that countermeasures are in place.
Your profile
  • We are seeking a professional, certified electrician with expertise in low voltage systems (up to 1000VAC/1500VDC). Additional certifications in Environmental, Health, and Safety are highly desirable.
  • Approximately 2-3 years of professional experience as a Field Service Technician, ideally with similar technical equipment.
  • Technical degree in Electrics or a related field.
  • Proficient in reading and interpreting mechanical drawings and electrical schematics.
  • Skilled in using basic electrical measuring devices, such as multimeters, isolation testers, and RCD test devices.
  • Familiarity with common workplace and database software, particularly MS Office.
  • Strong organizational and documentation abilities.
  • Excellent written and oral communication skills in English and German; additional European languages are a plus.
  • Proven ability to work and communicate effectively with external service providers.
  • Ability to manage multiple tasks and challenges simultaneously.
  • Availability for off-hours calls and work.
  • Willingness to travel, sometimes on short notice, with the potential for extended trips.
  • Demonstrates a get-it-done mentality in all situations.
  • Capable of working independently with minimal supervision.
Why us?
  • Competitive Salary & Benefits: Receive an attractive compensation package, flexible working hours, and remote work possibilities. 
  • Sustainability Commitment: Be a part of our mission to revolutionize electric travel and contribute to a greener future with our pragmatic approach to sustainability. 
  • Company Perks: Enjoy additional benefits such as a technical company car and a dog-friendly office. 
  • Diverse & Multicultural Environment: Join a vibrant workplace with colleagues from over 30 nationalities, celebrating diversity every day. 
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About us

OUR MISSION 

All of us at IONITY are driven by the belief that powering an EV across Europe should be so carefree that soon you’ll never even think about it again. Over the coming years, driving an EV will increasingly mean freedom for everyone. Freedom to power your dreams across borders. To travel anywhere in Europe. To hop in, and only then decide where you’re going.
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We are looking forward to hearing from you!
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