Field Service Engineer (f/m/x) - Norway

Permanent employee, Full-time · Norway Office Oslo

Your mission

The IONITY Network Operations Team is looking to hire a Field Service Engineer, to provide diagnostic and technical support during the servicing of our High-Power Charging Stations. This person will be travelling to our HPC sites within a defined region as needed to perform maintenance, troubleshooting and repair issues at our HPC Stations that already existing; knowledge of, and comfort with these types of facilities is a must.

Responsibilities:

Provide expert technical support to minimize system downtime, ensuring quick and effective resolution of issues.
Conduct onsite root cause analysis, service, repair, and maintenance of our HPC stations, ensuring optimal functionality.
Efficiently order, manage, and handle spare parts inventory for our HPC systems.
Perform remote diagnostics on field failures by analyzing logged data, troubleshooting, and debugging systems.
Support in developing processes, documentation, and diagnostic knowledge to standardize service actions and improve efficiency.
Identify and analyze trends and patterns in field failures, providing feedback to the central team to drive continuous improvements.
Work closely with engineering and operations teams to fully investigate new issues and implement effective countermeasures.

Your profile

Technical degree in Electrics or a related field, or equivalent professional experience.
Approximately 2-3 years of experience as a Field Service Technician, preferably working with similar technical equipment.
Professional certification as electrician (Fagbrev Gruppe L eller Automatiker, gruppe H er et pluss).
Additional certifications in Environmental, Health, and Safety are desirable.
Valid driver’s license is required.
Experience with EV chargers, low voltage distribution, automation, and IoT systems is advantageous.
Availability to be on-call for off-hours work as needed.
Ability to work and communicate effectively with external service providers
Proficient in written and oral communication in both English and Norwegian/Swedish. Proficiency in additional European languages is a plus.
Strong ability to work independently, with excellent organizational and documentation skills.
Exceptional capacity for managing simultaneous activities and challenges
Skilled with common workplace and database software (MS Office)
Ability to read and interpret mechanical drawings and electrical schematics

Why us?

Receive an attractive compensation package, flexible working hours, and remote work possibilities.
Be a part of our mission to revolutionize electric travel and contribute to a greener future with our pragmatic approach to sustainability.
Enjoy additional benefits such as a service car.
Join a vibrant workplace with colleagues from over 30 nationalities, celebrating diversity every day.

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About us

OUR MISSION

All of us at IONITY are driven by the belief that powering an EV across Europe should be so carefree that soon you’ll never even think about it again. Over the coming years, driving an EV will increasingly mean freedom for everyone. Freedom to power your dreams across borders. To travel anywhere in Europe. To hop in, and only then decide where you’re going.

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We are looking forward to hearing from you!

Thank you for your interest in IONITY. Please fill out the following application form. Should you have difficulties with the upload of your data, please send an email to jobs@ionity.eu