Working Student (f/m/x) - Digital Strategy & Pricing

IONITY HQ, Remote Work Germany

Part-time

Intern / Student

Your mission

Support team in various areas such as:

Competitor Analysis & Pricing Intelligence
- Research and monitor competitor pricing across European EV charging markets
- Prepare structured overviews and benchmarks to support pricing decisions for IONITY
App Documentation & Benchmarking
- Document IONITY app features, user flows, and release updates in Confluence and internal wikis
- Conduct structured benchmarking of competitor apps against IONITY's digital product — identifying gaps and opportunities to improve the customer journey
KPI Reporting
- Support the preparation of regular KPI reports, consolidating data from PowerBI dashboards and other internal sources
- Flag unusual patterns and help translate performance data into actionable insights for the team
Support Charging Card Handling
- Assist with operational tasks related to the IONITY charging card, including order management, issuance tracking, and coordination with relevant internal stakeholders
Tariff Configuration
- Support the configuration and maintenance of tariffs (IONITY Go, IONITY Motion, IONITY Power) in our backend systems
- Prepare configuration files and support quality-checking of tariff data ahead of go-live
CX Review Management
- Collect, structure, and analyse customer reviews and feedback from sources such as app stores and customer satisfaction surveys
- Summarise key themes and present insights to support the team's customer experience agenda

Your profile

Currently studying towards a university degree in Management Economics, Business Management, IT, Engineering or similar fields.Knowledge in Microsoft Office Suite (Excel, Powerpoint).
Best case: First knowledge gained in Jira, confluence and mobile app development.
Knowledge of e-mobility and charging industry
Good communication skills.
Fluent in English/German is required.
A good analytical thinking and customer focused.
Be a highly motivated self-starter with a flexible, can-do attitude.
Availability for a minimum of 12 months.

Über uns

OUR MISSION

All of us at IONITY are driven by the belief that powering an EV across Europe should be so carefree that soon you’ll never even think about it again. Over the coming years, driving an EV will increasingly mean freedom for everyone. Freedom to power your dreams across borders. To travel anywhere in Europe. To hop in, and only then decide where you’re going.